Website Privacy Policy

Please read the following carefully as it provides you with information regarding our information gathering and dissemination practices relating to this website: www.pwrelectrics.co.uk

1. Data protection and user privacy

We are committed to respecting and protecting your privacy. Data protection and user privacy are very important to us, and this privacy policy describes exactly what you can expect from us and details your rights when it comes to our use of your personal data when using our website. This policy is designed to provide transparency over how your personal information is collected, used and stored.

Our primary goal in collecting information from you (including personal information) is so that we can provide you with services and features that most likely meet your needs, and to customise our service and web site to make your experience easier.

We will only collect information on you to allow us to communicate with you in an appropriate way. This information will include your name, address, contact information and organisation details as appropriate.

Once you have chosen to provide us personally identifiable information (any information by which you can be personally identified) you can be assured that it will only be used to support your customer relationship with us. We do not share or sell data to anyone else.

Should you have any queries or concerns regarding any of the practices outlined within this policy, you can contact us using the details at the end of this policy.

Why have we created this policy?

This policy ensures that PWR Electrics:

• Complies with data protection laws and follows good practice.
• Upholds the rights of its employees, customers and partners.
• Is fair and transparent in how it collects, processes and shares personal data; and
• Protects the individual personal data it holds, by reducing the likelihood of a data breach.

2. Relevant privacy policy legislation

Our business and website conforms to the following data protection legislation:

UK Data Protection Act 1988 (DPA)

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation 2018 (GDPR)

3. Information this website collects and why we collect it and how we use it

This website collects and uses personal information for the following reasons:

• To provide access to our services
• To provide you with effective and efficient customer service
• To detect and prevent fraudulent and illegal activities and security breaches
• To keep you informed of news, updates and product information that align with your interests via email
• To commit to a process of continuous improvement of our products and services
• To gather the information required to contact you via telephone, email, text or post in order to fulfil service and support requests and follow-up enquiries

 3.2. Contact forms

In addition to use for the purposes of contacting you, we may use your email address from time to time to provide news and updates via email from us. You can unsubscribe from this at any time by contacting us at hello@pwrelectrics.co.uk with Unsubscribe in the Subject Field. We do not store your details on our website, any data entered in to forms on this site is collated into an email and sent to us.

3.4. Handling data

Whenever personal data is handled, it will likely involve a form of processing, therefore must be processed in accordance with GDPR requirements. At least one of the following must apply to permit the collection and processing of personal data:

Legitimate Interests: the processing of personal data is necessary for the company’s legitimate interests unless there is good reason to protect the individual’s personal data. The test is whether an individual would, or should, reasonably expect the processing to take place by the company.

Contract: the processing is necessary for the performance of a contract with the individual, or to take steps to enter a contract.

Legal Obligation: the processing is necessary for us to comply with the law (not including contractual obligations).

Vital Interests: the processing is necessary to protect someone’s life e.g. keeping next of kin information for health and safety purposes.

Consent: we have obtained the individual’s consent to process the personal data e.g. when sending out marketing campaigns and newsletters.

4. How we store your information

We have taken various steps to put in place security measures to protect the web site from loss, misuse and alteration of information.

5. Third party data processors

Our web site may contain links to third party web sites, which are outside our control. We are not responsible for the third-party web sites (or their cookies and other data collection devices) and so would recommend that you review their privacy policies carefully.

6. Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7. Data controller

The data controller of this website is: PWR Electrics

Whose registered and operating office is: 24 Atlantic Way, Westward Ho! Devon EX39 1JD

8. Changes to privacy policy

We will not use or share personally identifiable information provided to us online in ways unrelated to the ones described above without first requesting your permission. In the event that our privacy policy does however change, and we do not propose to use personally identifiable data collected through the web site for other uses than those described above, we will advise you by means of a notice on our website of any material changes to the privacy statement.

9. Cookie policy

Cookies are small text files that websites save to your device and often include a randomly generated ID. Some cookies are automatically deleted after you finish using the website however some remain in stored in your computer unless you delete them manually.

10. Disabling cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advise on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help.

For further help on removing / blocking cookies, please see the following links: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge.

11. Contact us

If you have any queries or concerns regarding any of the practices outlined within this policy or would like to unsubscribe from our mailing list, you can contact us using the details below:

Address: 24 Atlantic Way, Westward Ho! Devon EX39 1JD

Telephone: 01237 424679

Email: hello@pwrelectrics.co.uk